Carers Support Services: Commissioning Plan Consultation and Carers Strategy Engagement

Closes 24 Dec 2019

Opened 29 Oct 2019


Bristol City Council is consulting on the future of Carer Support Services (for adults) and seeking views on a new Carers Strategy.  The accepted definition of a carer is anyone who provides unpaid care for a friend or family member who due to illness, disability, a mental health issue or an addiction cannot cope without their support (The Carers Trust).

Carer Support Services provide support for carers. This includes advice and information services, help for carers to self-identify through awareness events, emotional and practical support, and help to inform carers of their right to receive an assessment and support to access that assessment. 

A Carers Strategy can help to highlight: 

  • What is most important to carers
  • What we all want to achieve for and with carers 
  • What we all need to do to make things better for carers
  • How we can get as many people and services as possible to be more carer aware.

Why We Are Consulting

By taking part in the consultation you will help the council to decide how to buy Carers Support Services (funded by Adult Social Care). By taking part in the engagement survey you can help the council to develop the Carers Strategy in partnership with carers, service users and stakeholders.

Existing contracts for carers support services have been extended until 30 June 2020. This was agreed by Cabinet on 10 June 2019.  Support services for carers will still be provided during the recommissioning process.

Give us your views

Follow the link at the bottom of this page to read more information, and to give us your views. This consultation will close on 24 December 2019.

 The survey is in two parts:

  • Part one contains the formal consultation questions relating to the draft Commissioning Plan, which details how we buy services 
  • Part two is an engagement exercise and not part of the formal consultation. This asks questions relating to the broader Carers Strategy and what you would like to see included.

You are welcome to respond to either the consultation only or to both the consultation and engagement sections.

If you cannot complete the surveys online, you can request alternative formats of this document, including a paper copy, by emailing or call 07880 179218.

We are running drop-in consultation events during November 2019. These events will be an opportunity to ask questions about the proposals and provide your feedback. Please book a place at these events using the following links, or contact us by emailing or call 07880 179218.


  • All Areas


  • All residents
  • Community & Voluntary organisations


  • Carers support